It is very important for instructors to notify Enrollment Services if a student stops attending or never attended a class. For online courses, non-attendance is lack of participation in the online course (e.g. not submitting assignments, not contributing to the online discussions). Non-attendance can be reported anytime after the add/drop period.

What is the Non-Attendance process?

The non-attendance process is as follows:

  • Instructor notifies Enrollment Services of non-attendance via Google form (the link to the form is sent directly to teaching instructors, once monthly – instructors please contact enrollmentservices@zo23.com  if you need the link). This form includes the following fields: Banner ID, name of the student, course CRN and/or title, and the last date the student attended the course
  • Enrollment Services contacts the student by email informing them we have been notified of non-attendance
  • The student has ten days to respond by either withdrawing from the course (if it is still within the withdrawal period) or by resolving the issue with the instructor
  • If the student does not take any action, a “WF” or “WN” grade is issued to the student. A “WF” grade and “WN” grade indicates failure due to non-attendance. A “WN” grade is used for developmental and ESL courses, while a “WF” grade is used for all other courses
  • The last date of attendance as reported by the instructor is recorded as a requirement for Financial Aid

What is a WF grade?

  • A WF grade indicates failure due to non-attendance
  • It drops the credit hours from the total credit hours enrolled (e.g. if a student is enrolled in 12 credit hours and receives a WF grade in a 3-credit course, the total enrolled credit hours becomes 9 credit hours)
  • It counts in the GPA as an “F” grade (see the Recomputation of GPA policy for more information on retaking the course)

What is a WN grade?

  • A WN grade indicates failure due to non-attendance in a developmental or ESL course
  • It drops the credit hours from the total credit hours enrolled (e.g. if a student is enrolled in 12 credit hours and receives a WN grade in a 3-credit course, the total enrolled credit hours becomes 9 credit hours)
  • It does not count in the GPA